We, at Digital Excellence Bridge, are dedicated to safeguarding your privacy. This Privacy Policy details the ways in which we gather, utilize, and reveal information from users of our website, dexb-uae, when engaging in services like booking training programs and processing payments. By accessing our website and utilizing our services, you consent to the gathering and utilization of information as outlined in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you.
a) Personal Information
When you book a training program or make a payment, we may collect the following information:
– Name
– Email address
– Phone number
– Payment information (credit/debit card details, PayPal account, etc.)
– Training preferences or specific details related to the course
b) Usage Data
We may also collect information about how the website is accessed and used. This includes:
– IP address
– Browser type and version
– Pages visited on our website
– Time and date of visits
– Time spent on pages
– Other diagnostic data
2. How We Use Your Information
We use the information we collect in various ways to:
– Process and manage your bookings
– Complete payment transactions securely
– Provide customer support
– Personalize your experience on our website
– Send you updates on new training programs or services
– Monitor and improve our website’s performance
– Comply with legal obligations
3. Payment and Booking
a) Payment Processing
We use third-party payment processors to securely process payments. Your payment information is encrypted and handled securely by our payment processing partners. We do not store your credit or debit card information on our servers. Third-party payment processors may collect, store, and use your data in accordance with their privacy policies. We encourage you to read the privacy policy of any payment service you use.
b) Booking Information
When you book a training program, we collect your personal information to confirm your reservation. Your information is used to manage your registration and notify you of any changes, cancellations, or reminders.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers (e.g., payment processors, IT service providers) to perform services on our behalf.
- Legal authorities if required by law to comply with a legal obligation or protect our rights.
5. Data Security
We implement a variety of security measures to protect your personal data. This includes encryption of payment details and secure storage of personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to enhance user experience. Cookies are small files that are placed on your computer’s hard drive through your web browser. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request corrections to inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in any email we send.
8. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes are made constitutes your acceptance of the revised policy.
10) Privacy Protection for the Users and Presenter
- Data Collection: We collect personal information such as names, email addresses, and payment details when users or presenters register, interact, or make transactions on the website.
- Use of Information: Personal information is used for account management, providing services, and enhancing the user experience. We do not share or sell any personal data to third parties without consent, except when required by law.
- Data Security: We implement industry-standard security measures to protect personal data from unauthorized access, alteration, or disclosure. However, users and presenters should note that no method of online transmission is 100% secure.
- Presenter Information: Presenters’ content and personal data are safeguarded and used only for the purposes agreed upon in their engagement with the platform.
- User Rights: Users can access, update, or request deletion of their personal data by contacting us directly.
By using this website, you agree to the terms of this privacy policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Digital Excellence Bridge
Email: info@dexb-uae.com ,Phone: +971 50 770 88 57, Dubai U.A.E
