Welcome to Digital Excellence Bridge (“we,” “our,” “us”). These Terms and Conditions “Terms” govern your use of our website (www.dexb-uae.com)and services, including booking and payment for training programs. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Eligibility
By using our website, you represent and warrant that you are at least 18 years of age and have the legal capacity to use our services.
2. Booking and Registration
a) Booking a Training Program
To book a training program, you must provide accurate and complete information. Any false or incomplete information may result in the cancellation of your booking.
b) Confirmation of Booking
After you submit your booking, you will receive a confirmation email with details of the training program, including the time, date, location (if applicable), and any other relevant information. Your booking is confirmed only after you receive this confirmation email.
c) Changes and Cancellations by Us
We reserve the right to reschedule or cancel a training program due to unforeseen circumstances (e.g., low enrollment, instructor unavailability). In such cases, we will notify you as soon as possible and offer you the option to reschedule or receive a full refund.
3. Payment Terms
a) Payment Methods
We accept the following payment methods:
– Stripe
– Credit/Debit cards (e.g., Visa, MasterCard)
– Bank transfer (information will be provided)
Payment must be made in full at the time of booking unless otherwise specified. All payments are processed securely by our third-party payment providers. We do not store or retain your payment information.
b) Pricing
All prices listed on our website are in Dirhams (AED) and are subject to change without notice. The price for the training program at the time of booking is the price you will be charged.
c) Taxes
Any applicable taxes will be added to the total amount due at checkout. You are responsible for paying any taxes associated with the purchase of our services.
d) Refunds and Cancellations by You
Refund Policy: If you need to cancel your booking, please refer to our cancellation policy. Refunds will only be issued if the cancellation is made within the allowed time frame specified for each program.
Non-Refundable Fees: Certain programs or special offers may include non-refundable fees, which will be clearly indicated at the time of booking.
Late Cancellations: If you cancel after the allowed cancellation period, or fail to attend the training without prior notice, you will not be eligible for a refund.
4. User Conduct
By using our website, you agree to:
– Use the website for lawful purposes only.
– Provide accurate and complete information during booking and payment.
– Refrain from any activity that disrupts or interferes with the website, the hosting server, or any of its services.
We reserve the right to terminate your access to our services in case these Terms were violated.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Digital Excellence Bridge (DeXB) and/or its licensors, and is protected by intellectual property laws. You may not copy, distribute, modify, or create derivative works from any part of the website without our prior written consent.
6. Limitation of Liability
To the maximum extent permitted by law, Digital Excellence Bridge (DeXB)and its affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:
– Your use of or inability to use our website or services.
– Errors, mistakes, or inaccuracies of content on our website.
– Any unauthorized access to, or use of our servers, or any personal information stored on them.
– The conduct or content of any third party on/or through our website.
Our total liability to you for all claims arising from your use of the services will not exceed the amount you paid for the training program.
7. Disclaimer
Our training programs are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not guarantee that our services will meet your expectations, or that the website will be uninterrupted or error-free.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Digital Excellence Bridge We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review their terms and conditions and privacy policies before using their services.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website and services after any changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of U.A.E, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in U.A.E.
11. User and Presenter Protection
– Use of Content: All presenters’ content on this website is intended solely for informational reasons. No content may be copied, shared, or altered by users without the presenter’s explicit permission.
- User Responsibilities: Users are in charge of making sure that any information they submit during transactions or registration is accurate. Access to the website will be terminated for misuse or efforts to compromise its security.
- Data protection: We will handle user-provided personal information in accordance with our privacy policy. We are dedicated to maintaining data security and safeguarding user privacy.
- Liability: Although we make every effort to provide accurate and current information, neither the website nor its presenters are responsible for any direct or indirect harm brought on by using its content.
- Links to third-party websites: There may be links to third-party websites on our website. The policies and content of these external websites are not under our control.
You agree to abide by these terms and conditions by using this website.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Digital Excellence Bridge Email: info@dexb-uae.com, Phone: +971 50 770 88 57, Dubai, UAE
